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Roadside assistance
We offer 24-hour roadside assistance, 365 days a year.
Cover at home
If your vehicle breaks down at home, we’ll come out and help you.
National recovery
If we can’t fix your vehicle at the roadside, we’ll tow it to any UK destination.
Accident recovery
We’ll recover, store and liaise with your insurance company on your behalf.
Roadside repair
We’ll identify the problem and repair it for you at the roadside.
When your car stops working, our care doesn’t.
You can rest assured help is on the way. We provide 24/7 roadside assistance and will try and fix your car on the spot – so you can get back into the driver’s seat and on your way.
Call us out as many times as you need to
We cover cars of any age
Get expert help 24 hours a day, 7 days a week
Send us your location and we’ll come right to you.
Broken down? Don’t panic – you can quickly send your location to us via WhatsApp and we’ll send out a team to help you.
Send us the exact location of your vehicle
Pinpoint your location to help our mechanics get to you, quicker
Be sure to include your full name and VH membership number
Breakdown cover packages for everyone.
We offer tiers of packages which include a range of cover options. Cover for 1 vehicle, 1 driver.
Bronze
£90
per year
Silver
£125
per year
Red
£150
per year
Red Plus
£200
per year
Roadside assistance
Jump start & tyre change.
Unlimited callouts
As long as it’s not the same problem.
Cover at home
We’ll come and try to fix your vehicle at your home in the UK.
Recovery
Vehicle recovery up to 20 miles.
National recovery
Taken to any UK destination with your vehicle and passengers.*
Roadside repair
Replace any parts of your vehicle on the roadside.**
Accident recovery
We will recover your vehicle, store and liaise with your insurance.
Breakdown cover packages for everyone.
We offer tiers of packages which include a range of cover options. Cover for 1 vehicle, 1 driver.
Bronze
Roadside assistance
5 callouts per year
Cover at home
See details
Silver
Roadside assistance
Unlimited callouts
Cover at home
Local recovery
See details
Red
Roadside assistance
Unlimited callouts
Cover at home
National recovery
Roadside repair
See details
Red Plus
Roadside assistance
Unlimited callouts
Cover at home
National recovery
Roadside repair
Accident recovery
See details
Specialised cover for black taxis.
We offer special support for black taxi drivers across the UK – so if you have an accident or if there’s a problem with your taxi, rest assured we’ll try and get you back up and running as quickly as possible.
Learn moreWhat is breakdown cover?
Breakdown cover allows you to get assistance with your vehicle from a trained mechanic, wherever and whenever you need it. Here’s how it works:
All our membership plans include cover at home for jump-starts and tyre changes as standard.
Our mechanics will try to fix your vehicle on the roadside. If they can’t fix the problem, they’ll transport you to a UK destination of your choice.
More comprehensive memberships include national recovery, roadside repair and accident recovery.
Without cover, it can be costly to get repairs or to be towed, so it’s simpler and smarter to get cover in advance. We’re on call 24/7, so you’ll have peace of mind that you’ll never be left stranded.
Want to know more? See the services we offer.
Frequently asked questions
Unlimited Call-Outs
VH Silver, Gold & Platinum members have Unlimited Call-Outs included as part of the membership. There’s no limit to the number of times you can call us out during the policy year, as long as it’s not a repeat call-out for the same problem.
Bronze members are limited to 5 call-outs per year.
Cover at Home
All VH memberships include this service. One of our technicians will come out to the rescue at your home. Home is the policyholder’s main UK address as stated on their membership.
National Recovery
Included as part of our VH Red and Red Plus memberships. We’ll take you, your passengers and your car to a place of your choice in the UK. As long as the breakdown is not caused by a flat or damaged tyre.
Please note: A maximum destination limit of 100 miles applies.
What can you do?
When you take out your policy – ensure that your vehicle is fit to drive. Ensure your vehicle is properly looked after and take all reasonable steps to stop it from breaking down.
Ensure you give us accurate information at all times. This includes information about you, your circumstances and your vehicle.
In an emergency
If any emergency services arrive at your breakdown, we won’t be able to do anything with your vehicle until we are given the green light to do so.
If we take your vehicle away – ensure you take out any valuables that may be in the car.
The current version below applies to cover bought or renewed on or after 18 September 2019:
For more in-depth answers to popular questions. Visit our help centre.